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Free parking. I apologize about the shower; we encourage our guests to let us know about anything they are not completely satisfied with as we do our best to continuously improve. Also, no mirrors whatsoever in the main room. Do not trust them to fulfill any long distance special favors. Agosy casino nice but small hotel not in the ranks. We played video poker all night, didn't do too well, but enjoyed our stay. See all reviews. There are numerous high quality dinner options for a variety of budgets, and the in-house beers are excellent. The valet and front desk staff get the visit off on the right foot with their friendly greeting and prompt service. We appreciate your input. Don't plan on staying at Ameristar again. We do provide a coffee pot with coffee, creamer, sugar and glasses. What a ridiculous response! Thanks for visiting and we hope to see you again! There weren't any "trolly" things to assist with taking the bags to the room. More Show less. We were rudely interrupted by woman named Lisa who told me I was to intoxicated to enter the floor after One drink you can look at the survailence camera I was not intoxicated at all and rudely kicked out!. Rooms have always been clean and well appointed. Thanks yours truly Jamar Nelson. Once we got home we discovered that my mother had called the hotel, ordered champagne and chocolate covered strawberries to be delivered to our room, had to run around to find a fax machine to fax her credit card beforehand, and her card was charged. Lowest prices for your stay. Isle if capri no hotel not even in the ranks. The casino is very pretty, but terribly tight machines and what a long, long walk from room to casino. It's great to hear you always enjoy your stays with us, Chris! The showerhead trickled water. And nobody behind the front desk to ask or tell about it but you'd think security would have noticed?! Thanks for sharing your review and we hope to see you again soon! The only mirror was in the bathroom. NOT cool. We do not have a fitness center, but there are parks and gyms nearby, and our team members are happy to help you become familiar with the surrounding area. I'm so sorry to hear you were not satisfied with your stay. The hotel staff was understaffed when everyone was checking in, which made them horribly grouchy and snappy. Breakfast at the buffet was good! Just random people crashed out on the couches!!!! I was super disappointed. We appreciate your feedback and would like to follow up with you. We search up to sites for the lowest prices. We must also follow Missouri Gaming laws and ensure that no one is intoxicated while on the casino floor. I've stayed in nicer rooms that cost half what this did. Glad I had a coupon :. Like saving money? Ameristar does not have coffee pots in room, nor do they furnish more than two glasses - people do need more glasses, especially when you have dentures! Log in to get trip updates and message other travelers. This lady was so rude Ans even cursed at us. Hotel nice size but rooms smell like pets and no microwave and they want you to pay for internet for 24 hours. Today she finally asked if we ever received, and upon finding out we had no idea what she did, called the hotel. Vegas should shut you down a disgrace! Motel 6 Kansas City. Report response as inappropriate Thank you. Guests 1 room , 2 adults , 0 children Guests 1 2. Ameristar Casino Hotel Kansas City. We appreciate your feedback and our management team is reaching out to follow up with you. Recently stayed at hotel, was not impressed. Please feel free to send your contact information and details of your experience to AtYourServiceKC ameristar. We all know that's not going to happen, but it's still entertainment done right. We encourage guests to let us know if they are not completely satisfied with their room and we are more than happy to do whatever we can. Show Prices. I apologize about the mix-up regarding your champagne and strawberries. My mom must have thought we were rude, as we never thanked her. Didn't get a smile out of anyone the whole process. My friends and Me went to smoke a cigarett e on the casino floor. In fact, Harrah's K. The biggest problem was the lounge chair and ottoman in the room -- they were filthy and stained. Date of stay: February Trip type: Traveled as a couple. I have no problem with homeless needing a warm place to be but not in a hotel lobby folks.

The room was supposed to have a view, and I suppose it did if you consider parking lot view a "view. Ok now harrahs terrible! Kansas City-Worlds of Fun Hotel. In all my stays the only "bump in the road" I've ever experienced was a shower that wouldn't drain.

Nearby Hotels. As long as this woman is employed I will never return and will tell My friends to never go there!!! I'm so sorry to hear you were not satisfied with your experience. We sloth racing team in and enjoyed how clean and quiet it was in our suite.

Ameristar buffet coupons kansas city in the ranks. I will not be treated like this and i don't want mY friends to experience this! Springhill Suites Kansas City Northeast.

Tell your security not to act like from the Jersey shore! The final disappointment came when we called the front desk to find out about the evening entertainment in the hotel, the phone rang about 20 times before it was answered, then whomever answered had no idea And one last thing -- when we were leaving the next morning around a. Cleanliness is a top priority for us. Visit hotel website. Thank you for staying with us and we do hope you continue to be our guest. I'm so sorry to hear this, Sharlene. Stay at this hotel if you have absolutely NO special requests. Thanks for being the best! She was told that there is no manager on the property on a Monday, and the only manager will not be present until midnight. Thank you for visiting and we do hope you reconsider and continue to be our guest. Holiday Inn Kansas City - Northeast. View Hotel. Free Wifi. We want all of our guests to be treated with respect and have a quality experience when visiting our property. We are in contact with your mother with every intention of making things right. Now if I can just crack the code on how to win inside the casino I'll have it made!! It all worked out - I was done showering before anything got out of hand. The bottom of the bathtub was dirty. I've stayed at Ameristar quite a few times, and have never been disappointed. We were never notified, and no strawberries or champagne ever made their way to our room. Thanks so much for celebrating your anniversary with us and for sharing your review.