🍒 Cherokee KOA Kabins | Cherokee, NC

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Cherokee / Great Smokies KOA. reviews. #2 of 14 Specialty Lodging in Cherokee. Visit hotel website. Save. Share. 92 Koa Campground Rd, Cherokee, NC.


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212063.ru - Cherokee / Great Smokies KOA Cherokee North Carolina NC

Status: Answered. The corporate office does not reply to messages either. To be denied my reservation, treated like trash, and refused any adequate adjustment of the price was just stunning. Claim your listing. BBB Business Profiles generally cover a three-year reporting period. At the time, I felt they should have offered me some discount or adjustment for neglecting to honor my original reservation--especially since they didn't warn me ahead of time. I had been a long time customer of over twenty years and was stunned at this terrible customer service and aggressive rudeness. As a matter of policy, BBB does not endorse any product, service or business. If they had, I would have never wasted my time and money getting there. Created hassle. When I felt uncomfortable paying my original premium price for the the far inferior substitute they offered, she threatened that I had to leave or she'd call the police. Refused to honor reservation. What do you think? They have been irresponsible and unethical. Offered inferior option with no price adjustment. Desired Outcome. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

Years in Business: Overview of BBB Ratings. Koa campground cherokee nc the first koa campground cherokee nc review! BBB reports on known marketplace practices. We drove a long way for a special trip and didn't get it, nor were we treated with the tiniest bit of humane behavior.

BBB Business Profiles are subject to change at any time. BBB Business Profiles may not be reproduced for sales or promotional purposes. Customer Reviews 0 Customer Reviews.

She was extremely rude and refused to adjust me to a lower price for the far inferior cabin and inconvenience. BBB is here to help. I koa campground cherokee nc directed to a cabin that was nothing like what I had booked or paid for.

Bumped me for someone who reserved after me. Read More Business Details. It was something we had been hoping to reach for several years of extreme struggle. Customer Complaints 3 Customer Complaints. Business Categories Campgrounds.

It wasn't just some jaunt to the mountains. File a Complaint. After over twenty years of loyalty to this KOA and dozens of others, we tried four different KOA trips just this summer, I think it is reasonable to offer us a buy one get one free night so we can try again to get our much needed and longed for trip. Read 2 More Complaints. View Complaints Summary. Business Details. Need to file a complaint? He would talk to the manager on the radio but she refused to address the situation. They left me with no place to stay for two very young children after an eight hour drive, and the company still refuses to answer calls or messages. Leave a Review. We arrived for our reservation on October 25th and I had reserved the month prior. It was extremely inferior with no view, but I had paid a premium for a view. Customer Complaints 3 complaints closed in last 3 years 0 complaints closed in last 12 months. This was an especially special trip for us, so the emotional damage was just as bad. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They simply have no interest in customer service. They refused to treat me with any decency and would not take care of the situation. I asked if they were at least refunding part of my payment for the inferior cabin and extreme inconvenience, but the night guard would not let me talk to a manager. They ruined a trip for us after several years of serious medical issues and my 40th birthday celebration.